Terms & Conditions
These terms cover your use of this website and the GemCare waitlist. By using the site, you accept them.
Who we are
GemCare is run by KAG Technologies Inc, 40 Whitley House, 32 Hornchurch Road, Uxbridge UB10 0WN, United Kingdom. You can contact us at info@mygemcare.com.
GemCare isn’t on sale yet
This website describes GemCare as we plan to sell it. Features and prices may change before launch. Joining the waitlist doesn’t commit you to buy anything, and it isn’t an order. When GemCare goes on sale it will come with its own terms of sale, including your right to cancel and return it.
What GemCare is, and isn’t
GemCare supports memory and safety at home. It isn’t a medical device. It doesn’t diagnose, give medical advice or advise on doses, and it doesn’t replace a GP, a care team or the emergency services. GemCare alerts the people your parent chooses. It isn’t a 24-hour monitored response service.
In an emergency, call 999.
Using this website
The information here is general and isn’t advice about anyone’s health or care. We try to keep it accurate and up to date, but we can’t promise it’s complete. The research we link to belongs to its authors, and we aren’t responsible for other websites.
Our content
The GemCare name, logo, text, pictures and design of this site belong to us. Please don’t copy them for commercial use without asking.
Our responsibility to you
We aren’t responsible for losses that we couldn’t reasonably have foreseen, or for losses caused by things outside our control. Nothing in these terms limits our responsibility where the law doesn’t allow it to be limited, including for death or personal injury caused by our negligence, or for fraud. Your legal rights as a consumer aren’t affected.
The law that applies
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.
Changes
We may update these terms from time to time. The date below shows when they last changed.
Last updated 11 November 2026