Privacy Policy
This policy explains what GemCare does with your details when you visit this website, join the waitlist or email us. We’ve kept it short and plain.
Who we are
GemCare is run by KAG Technologies Inc, 40 Whitley House, 32 Hornchurch Road, Uxbridge UB10 0WN, United Kingdom. We decide how your details are used, so under UK data protection law we are the “controller”. You can reach us at info@mygemcare.com.
What we collect
- When you join the waitlist: your name, your email address and, if you choose one, who GemCare would be for (for example “My mum”).
- When you email us: what you write, your email address, and any phone number you give us so we can call you back.
- When you visit the website: this site sets no cookies and uses no advertising or tracking tools. Our hosting provider handles technical details such as your IP address so it can deliver the pages and protect the site from attacks. We don’t use those details to identify you.
Why we use it
- Waitlist: to tell you about GemCare and when you can order. We rely on your consent, which you can withdraw at any time.
- Emails: to answer you and, if you ask, call you back. We rely on our legitimate interest in replying to people who contact us.
We don’t sell your details, and we don’t share them with advertisers.
Who handles it for us
- Cloudflare hosts this website and stores the waitlist.
- Hostinger provides our email.
They act only on our instructions. Where either handles your details outside the UK, it’s covered by the contract terms that UK data protection law requires.
How long we keep it
We keep waitlist details until GemCare goes on sale and for 12 months after that, unless you ask us to remove them sooner. We keep emails for as long as we need them to deal with what you asked, and no longer than two years.
Your rights
You can ask us for a copy of your details, ask us to correct or delete them, object to how we use them, or withdraw your consent. Email info@mygemcare.com and we’ll reply within a month.
If you’re unhappy with how we’ve handled your details, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We’d appreciate the chance to put it right first.
The GemCare ring and app
GemCare isn’t on sale yet. Before orders open we’ll add to this policy exactly how the ring and the Companions app handle your parent’s information: what they say to the ring, their reminders, falls and SOS alerts, and who in their circle sees what.
Children
The waitlist is for adults. We don’t knowingly collect details from anyone under 18.
Changes
If we change this policy we’ll update this page and the date below. If a change affects how we use details you’ve already given us, we’ll email you first.
Last updated 11 November 2026